Global Micro-Credit & Crowd Funding Network
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FUNDS AND LOANS FREQUENTLY ASKED QUESTIONS

Who can get a loan from the M2M Funds?
The M2M Funds social credit network does not loan or borrow money. It is a platform where members of different social networks willing to lend or borrow money on their own terms can find each other. M2M Funds simply provides the opportunity for this interaction.

Registration

Who can register with M2M Funds?
Any person 18 years and older can register with M2M Funds.

How can I register with M2M Funds?

Click the Register button on the top menu and complete the form it is as simple as that.
How can I verify my account?
To verify your account you must upload copies of the following documents:
Photo ID (Passport, Drivers Licence, Government ID)

Proof of Address document (Electricity Bill, Water Bill, Bank Statement etc.)

YOU MUST verify your account to gain access the the M2M products and services.

Lenders

Who can lend with M2M Funds?
All verified and upgraded members can lend funds up to the amount they have in their account balance or $1000 whichever is the greater.
How to issue a loan?
There are 2 methods to issue loans, make an offer or accept a members request for a loan.

Create a loan offer from $50 to $1000, set the term of the loan from 3 to 30 days and the daily interest rate from 0.5% to 2%

If a member wishes to take your loan offer you will be contacted to either accept or decline the request. If you accept the request the funds will be moved from you account the to members account.

Alternatively you can view the loan requests made by members and accept a request to loan the member the money. If you accept the request the funds will be moved from you account the to members account.

All loans are repayable at the end of the specified term.

Can I issue a loan with a guaranteed return?
Yes. You have to choose the Guarantee option while creating a loan issue request. This option ensures the return of the loan at par value (loan amount), plus a minimum income that is equal to 0.065% per day if the borrower fails to repay the loan.
I donít want to deduct so much from my income to M2M Funds. What do I do?
You have to choose the Standard option when creating a loan issue request. You will earn more, deducting only 10% of your profit to M2M Funds to cover the operational costs. In this case, the you are responsible for all the credit risks.
How is my loan protected?
If you select the Standard loan option you are responsible for the risks, if the borrower fails to repay the loan you will lose the money.
If you select the Guaranteed loan option and the borrower fails to repay the loan M2M Funds will repay your loan and interest at 0.065% per day.

M2M Funds build Credit Ratings based on the members identity verification and M2M funds loan track record which will help you in selecting a borrower.

What are the M2M Funds loan fees?
Standard loan option fees is 10% based on the profit generated by the interest on the loan.
The Guaranteed loan option fee is 50% based on the profit generated by the interest on the loan.

M2M Fund loan fees are deducted from your account when a  loan is issued.

How long does it take to issue a loan?
There is no guaranteed time frame for your loan offer to be issued. There is a constant demand since loans are provided for such a short period of time. Most of the time, you will be able to issue a loan within one day. Issue time also depends on the amount and terms that you are willing to loan.

Borrowers

How much can I borrow?
Upgraded verified members can borrow amounts up to their credit rating. Once you have upgraded and verified your account your credit rating is set at 5 and is increased by 1 point on every loan or repayment you make.

Credit Rating Limits
5 - Borrowing limit $50
6 - Borrowing limit $75
7 - Borrowing limit $100
8 - Borrowing limit $125
9 - Borrowing limit $150
10 - Borrowing limit $175
11 - Borrowing limit $300
12 - Borrowing limit $500
13 - Borrowing limit $750
14 and above - Borrowing limit $1000

How long can I borrow money for?
The loan term can vary from 3 to 30 days as specified by the lender.
How much is the interest payable on a loan?
Interest varies from 0.5% to 2% per day as specified by the lender. You may also submit a loan request and specify how much interest you are willing to pay and for how long.
Is there a guarantee that I can get a loan?
No, loans are dependent on whether a members are willing to lend you the money according to your credit rating. Higher credit ratings increase the chances of you getting a loan.
How to get a loan?
There are 2 methods to apply for loans, make a loan or accept a members loan offer.

Create a loan request from $50 to $1000, set the term of the loan from 3 to 30 days and the daily interest rate you are willing to pay from 0.5% to 2%

If a member wishes to offer you a loan you they will either accept your request and the funds will be moved to your account from the members account.

Alternatively you can view loan offers made by members and request a loan. If the member accepts your request the funds will be moved to your account from the members account.

All loans are repayable at the end of the specified term. Failure to repay the loan will result in your account being suspended until the loan is repaid.  your credit rating will also be reduced. You may also be subject to legal action to recover the funds from you.

I have applied for a loan, what happens now?
Once you have applied for a loan, the request will be posted in the Loan Requests list. If there a lender accepts your request the funds will be transferred to your account from the lenders account.
How to repay the loan?
You must deposit the funds into your M2M Funds account and the system will automatically transfer the funds to the lender. You should ensure that you deposit sufficient funds to cover the loan principal and the interest due.
Can I pay back my loan before its maturity?
Yes, but you must repay the loan principal and the total interest due. The advantage of repaying your loan is your credit rating will increase automatically when the loan is repaid.
What does the M2M Collection Department do?
The Collection Department of the M2M Funds works in the best interest of all members. Collections are executed by taking ownership of a defaulted loan and passing it to third parties (collection agencies) in the defaulting members country of residence.

Earnings

How to earn through M2M Funds?
There are 3 different earnings methods available to you. Referral commission, loan commission and loan profits
What are referral commissions?
M2M Funds operates a 2 tier referral system. You receive $2 commission for every upgraded member that is referred directly by you and $1 for every upgraded member referred by your direct referrals.
What are loan commissions?
You receive 2% commission for every loan issued by members that are referred directly by you and 1% commission for every loan issued by members referred by your direct referrals. Loan commission is calculated on the profit generated by the interest on a loan.
What are loan profits?
Loan profits are the funds generated by the interest on a loan minus the relevant M2M Funds admin fee.

Ratings

What is a Rating?
Rating is one of the indicators that will help others see your solvency.
What does a Rating indicate?
A Rating demonstrates the strength of the financial strategy of every member of M2M Funds.
What method is used to calculate a Rating?
For the Credit Rating formula, members start with a credit rating of 5 when they are upgraded and verified. Ratings are automatically adjusted up or down according to the number of loans a member has issued and the number of borrowings that have been repaid.
What are the advantages of a high Rating?
The higher your credit rating the more money you can borrow at any one time up to the maximum of $1000.
Why do I need a Rating?
Based on the Rating, we determine the maximum loan amount for every member that can be borrowed.

Deposits and Withdrawals

How to deposit money?
You can deposit funds into your account using any one of the payment processors listed.
How to withdraw money?
You can submit a withdrawal request for funds to be paid into any one of the payment processors listed.
How much money can I withdraw from my account?
You can withdraw any amount above the minimum withdrawal limit of $50
How long does it take to process a withdrawal?
All withdrawals are processed within 24 hours of receipt of a withdrawal request, in many instances processing may take less than one hour.
Do lenders have to pay income tax?
According to the laws of many countries, income is taxable. It is the obligation of the individual member to declare their income and to pay taxes in accordance with the laws of their country.
CROWD FUNDING FREQUENTLY ASKED QUESTIONS

What is Crowd Funding?
Crowd Funding is the collective cooperation, attention and trust by people who network and pool their money together to support efforts initiated by other people to transform ideas into realities.
How does Crowd Funding work?
M2M Funds offer individuals, groups and organisations a way to raise funds through selling tangible and intangible rewards. Projects must have a funding goal and a time limit (from 10 and 60 days) set by  the project creator. Projects can be viewed by all M2M Funds members who can pledge funds to the project.
What is All or Nothing Crowd Funding?
All M2M projects must have a clear funding goal and a time limit within which the funds are to be raised. If the project does not reach the target amount within the time limit, all pledges are returned to the members account balance.
What is the funding goal and project deadline?
Members are required to set a specific funding goal for the project and a time limit to meet this goal. The timeframe for projects is between 10 and 60 days. The project deadline is the last date by which supporters can contribute funds toward your target.
What happens when a project reaches its deadline?
If your project achieves or surpasses its funding goal - congratulations! All supporting funds are immediately transferred from the supporting member accounts to your M2M account.  You may then withdraw the funds to your listed payment processor account. You are then responsible for completing the project and delivering the rewards promised to your supporters.

If your project does not meet its funding goal, all pledges are cancelled and no funds are transferred. But don't lose heart. You can always go back to the drawing board, re-think your project and try again. No fees apply to the project creator.
How are projects listed on the M2M Funds projects page?
Projects that are less than 7 days away from their deadline are listed first followed by all other projects listed in latest to oldest order. Although M2M Funds has a large member base you should also actively promote your project to increase the chances of your success.
Does M2M Funds Guarantee project success and delivery of rewards?
No. M2M Funds is a platform used to connect project creators with members to gain their support and funding. The responsibility for the project and delivery of rewards is 100% with the project creator. M2M Funds verify members and review project submissions to reduce the risk, however members are personally responsible for evaluating projects and accepting the risk of a project failing.
Are there any M2M service fees?
Yes. You will be charged 5% of the total sum raised if your project funding is successful. You should take this into consideration when setting your funding goal.

Project Creators

Can projects raise more money than their funding goal?
Yes, of course. Projects can gain support right until the project deadline. Even if you achieve your target, don't stop spreading the word!
What are rewards?
Rewards should be designed to both encourage your supporters to fund your project and thank them for their support. The rewards should offer something unique that supporters can only obtain by supporting YOU. You can create different tiers of rewards and limit the number available for different levels of support.
What rewards can be offered?
Whatever you think will capture the imagination of potential supporters and persuade them to back your project. Whether it is your project products, an mp3 download or a VIP holiday. Legally you are not allowed to offer financial returns as rewards, or anything else excluded in the M2M Funds terms. You should also ensure that you have budgeted for and are able to deliver the rewards on offer.
Who is responsible for delivering the rewards?
You are fully responsible for delivering the rewards set out in the project, and by the time agreed. If you are unable to deliver all rewards to all supporters you may be legally responsible for providing a full refund to your project supporters.
Can I resubmit my project if it is unsuccessful?
Yes. However, you should review your project and make necessary changes to make it more attractive for supporters to fund you.
What are project updates?

This feature allows you inform all supporters simultaneously about progress on the project throughout the life of the campaign. Project updates a great way to keep supporters in the loop and possibly encourage them to help spread the word on your project.

How long does it take to transfer funds to my listed processor account?
When a project reaches its funding goal the money is transferred within 24 hours, in many instances processing may take less than one hour.
Can I share my project on social media?

Yes, it is up to you to promote your project to generate more support from your network of friends, family, fans, etc. Even though M2M Funds have a large member base you should also promote your project everywhere you can.

What happens after I submit my project?

M2M Funds will review your project. Firstly your project must not breach any of our project guidelines. If it does, it will not be approved.

Note: Only verified members can submit projects. We will check that there is enough detail included in the project description and ensure that you have been transparent about where the funds will go. On reviewing your project M2M Funds may require you to submit additional documents such as company registration and licenses if deemed appropriate.

Where can I find my Supporter information?

On a successful campaign you will be able to find your supporter addresses etc in your project back office. This will provide the information you need to be able to ship rewards to your supporters.

How can I contact all of my supporters?

Log in and go to your project back office there you will be able to send mass emails to all of your supporters.

Is money raised through Crowd Funding taxable?

Generally, money raised through crowd funding is considered taxable income, though money spent to produce rewards and carry out your project can also be considered a deductible.

Project Supporters

Can anyone support a project?
Yes. M2M Funds is worldwide, all M2M Funds upgraded and verified members can support a project to meet its funding goal.
How do I make a pledge?

To make a pledge you need to deposit the funds into your M2M Funds account. You can then review a project and make a pledge. The funds are then transferred into your M2M Funds reserve account. When a project launches your pledge is then transferred from your reserve to the project creators account. You should be sure of your funding support before pledging because pledges CANNOT be reversed.

What happens to my pledge if a project is unsuccessful?

If a project does not meet its funding goal your pledge funds will be returned to your account balance and will be fully available to you.

Why do I have to deposit funds in my account to make a pledge?
This is to ensure that all pledges are genuine and the funds will be available when a project reaches its funding goal. It does not help the project creator or the members if 50% of the pledges are not collectable.

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